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Help with Error Message

  • 1 Antwort
  • 1 hat dieses Problem
  • 10 Aufrufe
  • Letzte Antwort von FredMcD

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I cannot login to Yahoo mail on Firefox. I get this message:

         An error occurred while processing your request.
         Reference #97.b77a4217.1617032828.126c598b 

This might be a problem with Yahoo, but I am able to login on other browsers.

Any ideas?

I cannot login to Yahoo mail on Firefox. I get this message: An error occurred while processing your request. Reference #97.b77a4217.1617032828.126c598b This might be a problem with Yahoo, but I am able to login on other browsers. Any ideas?

Alle Antworten (1)

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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}