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Inconsistant Display - Firefox v Edge

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  • Seneste svar af Terry

jonesemyr
jonesemyr

Good afternoon,

I raised an issue with TripAdvisor because the "review icon" that guests would click is not appearing when viewing via Firefox. They have come back to me (and I've double checked it), it is in fact present when viewing on Edge??

Obviously gaining reviews when you own a guest house business is important and I was wondering why this would be the case.

I've attached a couple of photos to help.

Kind regards

Emyr

Good afternoon, I raised an issue with TripAdvisor because the "review icon" that guests would click is not appearing when viewing via Firefox. They have come back to me (and I've double checked it), it is in fact present when viewing on Edge?? Obviously gaining reviews when you own a guest house business is important and I was wondering why this would be the case. I've attached a couple of photos to help. Kind regards Emyr
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Alle svar (2)

Theresa - Support Volunteer
Theresa - Support Volunteer

Hello,

Thank you for raising this concern!

I am attempting to reproduce the error you are seeing. I navigated to this page, which I believe to be the same as what you shared in the screen shots:

https://www.tripadvisor.com/Hotel_Review-g504069-d1458225-Reviews-Bridleways_Guest_House_Holiday_Homes-Mansfield_Nottinghamshire_England.html

However, when I view it in Firefox 107.0.1, I do see the "Review" icon and text (see attached image). I attempted to reduce the size of the window to cause the icons to disappear, but they persist.

Can you confirm the version of Firefox you are using?

Terry
Terry

Try troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)