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Instagram Page Blank
If you navigate away from the Instagram page on Firefox on Mac and come back, the page is blank. You have to reload it every time. This is happening on other sites too?
How does one get support????
If you navigate away from the Instagram page on Firefox on Mac and come back, the page is blank. You have to reload it every time. This is happening on other sites too?
How does one get support????
All Replies (3)
Hi,
Here are some standard troubleshooting steps that may resolve the issue:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for Instagram (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
Does any of the above help? Looking forward to your update on how it goes!
It is kinda still happening. Happening a bit less, I think this latest version has some bugs. It happened in troubleshooting mode too.
Yah, that did not fix it. I thought maybe it was a bit less but nope.
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