Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Youtube mobile won't stop loading on desktop

Firefox Site breakages
malcolmparked replied 1 week ago
Homsar
Homsar

I'm on desktop. I clicked on what turned out to be a YouTube mobile link and now my Firefox desktop browser will only load the mobile version of YouTube. I tried several standard troubleshooting steps, including clearing history, cookies, and site data, disabling all extensions, and checking about:config for a user-agent override, none of which resolved the issue. YouTube has loaded correctly in a private window. It also loads correctly when I created a new firefox profile. I'm assuming the original profile is corrupted in some way. Is this the correct answer? Is there any way to fix it?

I'm on desktop. I clicked on what turned out to be a YouTube mobile link and now my Firefox desktop browser will only load the mobile version of YouTube. I tried several standard troubleshooting steps, including clearing history, cookies, and site data, disabling all extensions, and checking about:config for a user-agent override, none of which resolved the issue. YouTube has loaded correctly in a private window. It also loads correctly when I created a new firefox profile. I'm assuming the original profile is corrupted in some way. Is this the correct answer? Is there any way to fix it?

All Replies (1)

malcolmparked
malcolmparked
  • Top 25 Contributor

Since YouTube works in a private window and a new profile, something in the original profile is likely causing it. Before abandoning that profile, try clearing site data for both youtube.com and google.com, then open https://www.youtube.com/?app=desktop directly. If it still happens, compare your original profile's settings with the new one rather than resetting everything.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.