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Tried to update and it erased ALL my bookmarks, passwords, etc

TechHorse replied
Ron

I tried to update and it erased ALL my passwords, bookmarks, etc.

I tried to update and it erased ALL my passwords, bookmarks, etc.

All Replies (1)

Ron, you could try the steps in this article to see if your bookmarks etc. can be found in a different profile. https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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