Showing questions for topic:

Friend lost saved & closed tab groups and temporarily the ability to save & close groups, updating brought back the ability to save & close but not the previous ones

So my friend uses firefox (not signed it) & called me over to ask where it's tab groups went. I come over to look & they're just gone. I look to see if I can save… (read more)

So my friend uses firefox (not signed it) & called me over to ask where it's tab groups went. I come over to look & they're just gone. I look to see if I can save new ones, can't, so I update firefox to see if the issue is that perhaps. It brings the ability back, but the previously saved & closed tab groups are still gone. Going to the previous/default(?) profile thing didn't work, so we're not sure what to do. Still looking to see if I can salvage them from history or just find them but Twitter & Tumblr can be hell to look through, especially twitter.

Also I don't know what topic this would fall under, so the topic thingy may be incorrect.

Open 1

Backup Failure

I was reinstalling my windows and created a backup from my old firefox into my usb drive. My backup failed and coudn't be restored, I'm confident that I use the correct p… (read more)

I was reinstalling my windows and created a backup from my old firefox into my usb drive. My backup failed and coudn't be restored, I'm confident that I use the correct password, tried to copy the file from usb drive into my laptop and select it from there but the result is the same, if you guys would be so kind as to guide me on how to restore my backup, since my password and everything is in there. I didn't create another backup since I believe that this one would succeed. Thank you in advance.e

Open 3

Upgrade took away all my bookmarks and subscriptions

I got a notice that an upgrade was available. I choose it and it wiped out all my bookmarks, my bookmark bar and all. Nothing works to recover, I tired going to previous … (read more)

I got a notice that an upgrade was available. I choose it and it wiped out all my bookmarks, my bookmark bar and all. Nothing works to recover, I tired going to previous version. That did not restore my system. I will quit using your product forever if you do not restore my settings.

Open

I lost my firefox bookmarks after an update of firefox

Recently there was a firefox update . When my app was updated I was unable to find my list of bookmarks I had bookmarks for two browsers : safari and firefox. What I find… (read more)

Recently there was a firefox update . When my app was updated I was unable to find my list of bookmarks I had bookmarks for two browsers : safari and firefox. What I find now on my Macmini seems to be a compilation of the two lists of bookmarks


I have no idea how to manage this important issue

Can I recover the last but one version of Firefox and Safari I had before the update, please ?
Open 1

Right in the middle of a session my Firefox showed a brand new screen saying it had been updated and everything (data wise) is gone!

My Firefox created a new profile and reset everything. I was able to go back and locate my bookmarks and restore them, but my menu bar is reset, my history and saved pass… (read more)

My Firefox created a new profile and reset everything. I was able to go back and locate my bookmarks and restore them, but my menu bar is reset, my history and saved passwords etc are all gone.

Solved 2 1

Put my Firefox back the way it was I can't figure this new one out

I need my original Firefox account back the way it was. I have no bookmarks, no open page when Firefox opens, and none of my tabs are the same. Please put it back; I don'… (read more)

I need my original Firefox account back the way it was. I have no bookmarks, no open page when Firefox opens, and none of my tabs are the same. Please put it back; I don't know how to run my computer this way.

Open 2

All bookmarks have disappeared and when I try restore method, nothing happens when I click "restore" in the manage bookmarks window

A couple of weeks ago all of my bookmarks disappeared from my profile. The toolbar is empty and when I click manage bookmarks, the entire interface is blank. When I attem… (read more)

A couple of weeks ago all of my bookmarks disappeared from my profile. The toolbar is empty and when I click manage bookmarks, the entire interface is blank. When I attempt to do the restoration method suggested in the firefox guide, nothing happens when I click the restore button from the drop down. I tried logging out and logging back in, but that didnt help unfortunately. Any suggestions or help is greatly appreciated.

Open 2

Profile/session doesn't ever save/load

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then… (read more)

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

Open 28 40

Scrambled bookmarks

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks … (read more)

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks to what they were before the update?

Open 2

Very, very frustrated

I have been using Firefox for years. I am not tech savvy. A very tech savvy member of the family recommended firefox years ago (and now says we should use Brave or ano… (read more)

I have been using Firefox for years. I am not tech savvy. A very tech savvy member of the family recommended firefox years ago (and now says we should use Brave or another).

Does anyone run Firefox? Why is there no contact centre/people? Why do other members have to answer questions? The reason I am losing total faith in Firefox is that it must made me update and restart and every open window I had (and the tabs on each window) have been lost. I cannot retrieve them, which I have always been able to do via "Restore previous sessions". There was so much important information on those windows and tabs from way back - too far to shift through the history. Can anyone give me one good reason to stay with Firefox? Thankfully, there are many browsers to now use. Firefox has perhaps just become a habit and one I should have changed a long time ago. Thank you.

Open 4 30

lost all my bookmarks

I moved and when I restarted my computer in the location, I had lost all my bookmarks. The note said foxfire is in use by another application. What other application an… (read more)

I moved and when I restarted my computer in the location, I had lost all my bookmarks. The note said foxfire is in use by another application. What other application and why did it destroy my bookmarks?

Open 1

containers lost

This is not so much as a help request as a suggestion, if someone can forward this along.... I depend on containers since they were introduced. I see now that they can va… (read more)

This is not so much as a help request as a suggestion, if someone can forward this along....

I depend on containers since they were introduced. I see now that they can vanish and are not synced nor can they be easily backed up. I have lost customer accounts now because of my dependence on containers. Had I known they could vanish, I would have continued using different profiles.

Please add a warning for those who depend on containers so that they do not end up in my predicament or remove them entirely or at least do not add them by default.

Open 8

where are my bookmarks?

My bookmarks have not appeared . I have wasted 12 hours x 2 days and followed your instructions . I have not been able to find my bookmarks . I have noticed this is a com… (read more)

My bookmarks have not appeared . I have wasted 12 hours x 2 days and followed your instructions . I have not been able to find my bookmarks . I have noticed this is a common and chronic problem with many users . After donating money for years this is very diisappointing.

Open 1

My bookmarks are totally corrupted

My Bookmarks (> 100) suddenly became corrupted yesterday while I was browsing. They don't go to anything that they are supposed to. There is no backup profile listed t… (read more)

My Bookmarks (> 100) suddenly became corrupted yesterday while I was browsing. They don't go to anything that they are supposed to. There is no backup profile listed to recover. What do i do short of manually typing in all those bookmarks? Windows 11, No edge but I can use Chrome

Klaud Miller doc@jockdoc.net

Open 1

Cannot recover my bookmarks

Our power went out this am and turned off my computer. I am unable to recover my Firefox bookmarks. I've done the Manage bookmarks, but when I get to Library there is n… (read more)

Our power went out this am and turned off my computer. I am unable to recover my Firefox bookmarks. I've done the Manage bookmarks, but when I get to Library there is no Import/Backup to click on.

Solved 2

How to make Firefox recognize an existing profile

I'm using Firefox in Windows. I lost all of my bookmarks... never mind how, I think I can prevent it from happening again... and I'm trying to figure out whether there is… (read more)

I'm using Firefox in Windows. I lost all of my bookmarks... never mind how, I think I can prevent it from happening again... and I'm trying to figure out whether there is a way to recover them.

Looking in the profile folder, I see three profiles. One is listed on the about:profiles page, and is identified as the default. The other two aren't listed there at all.

I need to select each of those other two and see whether my bookmarks can be recovered from them. But how. The about:profiles page has a button for creating a new profile, but not for adding an existing profile to the page. Either it's listed there or it's not.

It seems to me that I could create a new profile and make it the default folder, then quit Firefox and replace it with a copy of one of the profiles I want to investigate. However, I lost my bookmarks by doing something similar to that, so I'm wary of doing it again.

Can someone explain what is happening here--why there are three profiles in the default profile's folder but only one list listed, and why there's apparently no provision for making Firefox list the others?

Open 9