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CompuServe access issue

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  • Last reply by ASBeesley
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rivulus
rivulus

Up until today (3/26) , accessing CompuServe (AOL) mail was not an issue. Now , getting to the site is OK , but when it attempts to access the mail , I get:


Firefox Can’t Open This Page

To protect your security, compuserve.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

What changed overnight? After getting the message , if I click on Mail , it works just fine. There is also a similar message when closing the page , but not every time.

Any clues?

Up until today (3/26) , accessing CompuServe (AOL) mail was not an issue. Now , getting to the site is OK , but when it attempts to access the mail , I get: Firefox Can’t Open This Page To protect your security, compuserve.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. What changed overnight? After getting the message , if I click on Mail , it works just fine. There is also a similar message when closing the page , but not every time. Any clues?
Attached screenshots

All Replies (2)

rivulus
rivulus Question owner

After some testing , it appears that CompuServe/AOL is not allowing Firefox to open the news page that the site initially opens to. It was working fine until the latest Firefox update , So something changed in Firefox that the site does not like. Everything else on the site seems to work OK.

ASBeesley
ASBeesley

Earlier today [ 22ND MAY 2026] I had, for a period, in Firefox V115

BEGINS Hmm. We’re having trouble finding that site.

We can’t connect to the server at mail.aol.com.

If you entered the right address, you can: 

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

ENDS Other browsers worked, pointing to alterations at the AOL end. But the browser will now find this site.

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