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Amazon Prime Video no progress bar

  • 2 replies
  • 1 has this problem
  • 89 views
  • Last reply by Curt W

Curt W
Curt W
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Last week we lost the progress bar at the bottom of videos on Prime Video. When I cursor over the bar it returns Infinity:NaN:NaN. Switching to MS Edge and the progress bar appears as normal. I get the same results in Firefox on both my PC and Laptop. I have updated and reinstalled Firefox to the lastest version. I have NOT added any new extensions in the last year.

Last week we lost the progress bar at the bottom of videos on Prime Video. When I cursor over the bar it returns Infinity:NaN:NaN. Switching to MS Edge and the progress bar appears as normal. I get the same results in Firefox on both my PC and Laptop. I have updated and reinstalled Firefox to the lastest version. I have NOT added any new extensions in the last year.

Chosen solution

Works for me. see screenshot Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Windows home or pro and what security software are you running besides MS Defender?

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jonzn4SUSE
jonzn4SUSE
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Chosen Solution

Works for me. see screenshot Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Windows home or pro and what security software are you running besides MS Defender?

Modified by jonzn4SUSE

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Curt W
Curt W Question owner
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Started Firefox in trouble shooting mode and narrowed the problem to one of the extensions I was using (Advanced Profanity Blocker). I just got an update and the progress bar is back.

Thanks

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