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Google Maps search function not working only in Firefox.

  • 2 replies
  • 1 has this problem
  • 449 views
  • Last reply by Erikk

Erikk
Erikk

Every time I ry to use the search function in Google Maps I get, "Server Error, Please try again Later". I have been getting this for a week or more now.

I have reset the computer, cleared the cache...is there something in the setting I need to change?

It works in MS Edge.

Firefox 88.0.1 (64-bit) Win Pro 10.0.19042

Every time I ry to use the search function in Google Maps I get, "Server Error, Please try again Later". I have been getting this for a week or more now. I have reset the computer, cleared the cache...is there something in the setting I need to change? It works in MS Edge. Firefox 88.0.1 (64-bit) Win Pro 10.0.19042

Chosen solution

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
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All Replies (2)

cor-el
cor-el
  • Moderator

Chosen Solution

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
Erikk
Erikk Question owner

Problem solved!!! In Troubleshooting mode I found the add-on/extension "Movie Tab" was causing the problem.

I have no clue where it came from or how it was loaded, but I removed it and problem solved!

Thank you!