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My passwords

  • 3 replies
  • 1 has this problem
  • 24 views
  • Last reply by cor-el

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My saved passwords all disappeared! What is going on??

My saved passwords all disappeared! What is going on??

All Replies (3)

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So when you go into Lockwise, is it blank? see screenshot

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Are you using any password add-ons or program?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Did you lose other data ?

Firefox 80+ has a logins-backup.json file in the profile folder that can be used in case of issues with logins.json.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.