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Yahoo Email

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

wolfdad
wolfdad
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Hello, since the most recent Firefox update, I am not able to access my Yahoo Email. When I try to log in I get this message...."Uh oh, looks like something went wrong. Please try again later." But, I am able to login just fine if I use Chrome!!

Hello, since the most recent Firefox update, I am not able to access my Yahoo Email. When I try to log in I get this message...."Uh oh, looks like something went wrong. Please try again later." But, I am able to login just fine if I use Chrome!!

All Replies (2)

wolfdad
wolfdad Question owner
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this is working now!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If it happens again then you can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window