Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox open in small window?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

When I open Firefox on a MacBook Pro the screen opens in a small window. How do I get Firefox to open normally?

When I open Firefox on a MacBook Pro the screen opens in a small window. How do I get Firefox to open normally?

All Replies (1)

more options

You can try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

The Firefox profile folder is in a hidden location in the Library folder in your user directory (~/Library is a hidden folder).

  • ~/Library/Application Support/Firefox/Profiles/<profile>/