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Mozilla Thunderbird not recognizing password

Thunderbird Troubleshooting
user01229325 replied 8 years ago
stephenfreedman1
stephenfreedman1

Tried to get emails but being asked for password. Have entered password which I retrieved from saved passwords but still not being recognized when entering it

Tried to get emails but being asked for password. Have entered password which I retrieved from saved passwords but still not being recognized when entering it

All Replies (1)

user01229325
user01229325

Thunderbird does not recognize email passwords. Your email providers server does. Thunderbird just delivers the message. Getting the saved passwords from Thunderbird is not proving anything. You are manually entering the same password that Thunderbird just did and it failed. Go to your providers webmail site and see if your username and password work there. If not fix it while there. If they work there something else like incorrect server settings are causing the issue.