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When opening yahoo main page it is visible for about 2 seconds then the page goes blank white.

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

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When opening yahoo main page it is visible for about 2 seconds then the page goes blank white, Firefox is up to date, i've disabled hardware acceleration as other comments in the past and all other website, BBC, seem to wok ok. Infactif im quick enough and click on a Yahoo story that works ok as well, just not the main page to navigate. i'm on W7 with firefox 50.0

Thanks Bean

When opening yahoo main page it is visible for about 2 seconds then the page goes blank white, Firefox is up to date, i've disabled hardware acceleration as other comments in the past and all other website, BBC, seem to wok ok. Infactif im quick enough and click on a Yahoo story that works ok as well, just not the main page to navigate. i'm on W7 with firefox 50.0 Thanks Bean

Chosen solution

Does this happen only on the main page? Have you tried other pages?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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All Replies (3)

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Chosen Solution

Does this happen only on the main page? Have you tried other pages?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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Cheers Fred worked a treat.

I had already tried changing the hardware accelerations and the other checks suggested but removing the cookies and clearing the cache sorted it all out.

Many Thanks

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Glad to help. Safe Surfing.