Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to download Firefox

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by halsgradad
  • Solved

When I try to down load Firefox to my Win 8.1 laptop I get the the Fire Fox setup page and the the green rolling bars over the words "Downloading Firefox" but after an hour the bars are still rolling but there is no download.

Fire Fox has run on the laptop but disappered a few days ago.

I would appreciate help to solve this problem.

When I try to down load Firefox to my Win 8.1 laptop I get the the Fire Fox setup page and the the green rolling bars over the words "Downloading Firefox" but after an hour the bars are still rolling but there is no download. Fire Fox has run on the laptop but disappered a few days ago. I would appreciate help to solve this problem.

Chosen solution

Try this:

Read this answer in context 👍 1

All Replies (2)

Chosen Solution

Try this:

Firefox appears to be up and running. Thanks for your assistance. If it turns out that the problem has not been solved I will contact you again, though I do hope tat that will not be necessary!

Paul