I can't load my emails through Sky/Yahoo.
I use Sky/Yahoo for emails. I have never experienced any trouble before. However, starting just this morning I have been unable to load any emails. I open my Inbox and it shows a number of new, unread messages. When I click on any of the messages I get a message like "We’re sorry, but there appears to be a problem loading the email "Gents, step to top designer shoes". This even happens when I try to open an old email which has been read.
All Replies (1)
Have you cleared cookies and cache yet?
Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
- Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
- Under "Time range to clear", select "Everything".
- Now, click the arrow next to Details to toggle the Details list active.
- From the details list, check Cache and Cookies and uncheck everything else.
- Now click the Clear now button.
Further information can be found in the Clear your cache, history and other personal information in Firefox article.