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Can't import bookmarks from MozBackup

I had an ongoing problem with Firefox on my PC - it worked correctly on my laptop. So I backed up my bookmarks using MozBackup and re-installed Firefox. This didn't have the Bookmarks bar so I enabled that. When I now try to restore the bookmarks using MozBackup it reports everything ok. But when I open Firefox the bookmarks are not there. Any suggestions greatly appreciated.

I had an ongoing problem with Firefox on my PC - it worked correctly on my laptop. So I backed up my bookmarks using MozBackup and re-installed Firefox. This didn't have the Bookmarks bar so I enabled that. When I now try to restore the bookmarks using MozBackup it reports everything ok. But when I open Firefox the bookmarks are not there. Any suggestions greatly appreciated.

Gewysig op deur GeoffB

All Replies (1)

Hi

Since you have a laptop where Firefox is already working perfectly, i suggest to use Firefox Sync.

Mozilla's Sync feature provides a secure method for users to synchronize their data across Mozilla applications using a Mozilla account. Currently exclusive to Firefox, Sync ensures your data is effortlessly shared and up-to-date.

Read How do I set up Sync on my computer? Back up and transfer your Firefox data to a new device Sync Firefox data

Vra 'n vraag

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