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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Replacing defunct email address by alternative method

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The free virgin.net email service was shut down without notice about 2 years ago so I can no longer receive the verification code to cahnge it in my Firefox account. Is there another method to change the email address registered with Firefox?

The free virgin.net email service was shut down without notice about 2 years ago so I can no longer receive the verification code to cahnge it in my Firefox account. Is there another method to change the email address registered with Firefox?

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Hi

I am sorry but you will need to set up a new Firefox Account. As a security measure to protect user information, you need access to the email account to be able to change it.