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Built-in Firefox VPN stopped working after updating to Firefox 158.0.1

I-Firefox VPN
gabriela.jati replied 5 amahora adlule
gabriela.jati
gabriela.jati

Hello,

The built-in VPN in Firefox was working correctly before the update to version 158.0.1. After updating, it stopped connecting and displays this error: “Couldn't connect to VPN. Try again in a few minutes.” The same error occurs in a private window. Troubleshooting already performed: DNS over HTTPS is off. Remote improvements are enabled. browser.ipProtection.enabled is set to true. network.proxy.type is set to 5. about:policies reports that the Enterprise Policies service is inactive.

Could this be a regression in Firefox 158.0.1? Please advise how to restore the built-in VPN. Thank you.

Hello, The built-in VPN in Firefox was working correctly before the update to version 158.0.1. After updating, it stopped connecting and displays this error: “Couldn't connect to VPN. Try again in a few minutes.” The same error occurs in a private window. Troubleshooting already performed: DNS over HTTPS is off. Remote improvements are enabled. browser.ipProtection.enabled is set to true. network.proxy.type is set to 5. about:policies reports that the Enterprise Policies service is inactive. Could this be a regression in Firefox 158.0.1? Please advise how to restore the built-in VPN. Thank you.

All Replies (4)

Paul
Paul
  • Umongameli
  • Abanegalelo Abayi-10 Abaphambili

Hi

What happens when you have those prefs set to their defaults?

gabriela.jati
gabriela.jati Umnikazi wombuzo

Thanks for your reply. Could you please specify which preferences you mean? I haven't intentionally changed any preferences in `about:config`; I only checked the values of `browser.ipProtection.enabled` and `network.proxy.type` while troubleshooting the VPN issue.

Agent virtuel
Agent virtuel
  • Abanegalelo Abayi-10 Abaphambili

Bonjour

File a bug report or feature request for Mozilla products https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla If you wish, you can file a bug report.

Product: Firefox Component: IP Protection https://bugzilla.mozilla.org/buglist.cgi?product=Firefox&component=IP%20Protection

Quick search https://bugzilla.mozilla.org/buglist.cgi?quicksearch=Couldn%27t+connect+to+VPN

Buza umbuzo

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