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cannot enable location service

jbr replied
james.k.russell

When I visit a particular web site it requests that I grant Firefox access to location services. When I attempt to, the site's interface takes me to (Apple) System Settings/Privacy & Security/Location Services and shows me the access status of the Firefox.app. The control next to it shows it as off. Clicking on the control to change it to on does nothing. The web site cannot access location services.

Location Services itself is on, as are permissions for several other apps (including Safari, which does not have this problem with this web site).

Within the Firefox apps own settings, location permissions for the site in question (scistarter.org) are set as Allow.

I'm on an iMac, running Tahoe 26.5. This problem does not happen on my iPhone running iOS 26.5.

Help?

When I visit a particular web site it requests that I grant Firefox access to location services. When I attempt to, the site's interface takes me to (Apple) System Settings/Privacy & Security/Location Services and shows me the access status of the Firefox.app. The control next to it shows it as off. Clicking on the control to change it to on does nothing. The web site cannot access location services. Location Services itself is on, as are permissions for several other apps (including Safari, which does not have this problem with this web site). Within the Firefox apps own settings, location permissions for the site in question (scistarter.org) are set as Allow. I'm on an iMac, running Tahoe 26.5. This problem does not happen on my iPhone running iOS 26.5. Help?
Ama-screenshot ananyekiwe

All Replies (1)

It seems the settings are locked in your system?

Until you manage to enable that switch you've mentioned not being able to flip in your system settings, Firefox won't be able to get the location. You might need to consult some Apple support sites if you're facing a macOS issue preventing you from changing that permission.

Buza umbuzo

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