Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook will not connect at all

For 24 hours now I have not been able to connect to Facebook via Firefox browser on my laptop at all. I can connect on my phone, but not my laptop. I've made sure there are no extensions on my browser, my firewall is off, all cookies and cache have been cleared, I even Uninstaller Firefox and reinstalled it. When I try to bring up Facebook, nothing happens. It won't even bring the page up. All other websites work fine. I can't even bring up Facebook to clear the caches in Facebook per the troubleshooting guide. It says to open Dacwbook and click the lock on the address bar, but I can't even open Facebook. What am I missing here?

For 24 hours now I have not been able to connect to Facebook via Firefox browser on my laptop at all. I can connect on my phone, but not my laptop. I've made sure there are no extensions on my browser, my firewall is off, all cookies and cache have been cleared, I even Uninstaller Firefox and reinstalled it. When I try to bring up Facebook, nothing happens. It won't even bring the page up. All other websites work fine. I can't even bring up Facebook to clear the caches in Facebook per the troubleshooting guide. It says to open Dacwbook and click the lock on the address bar, but I can't even open Facebook. What am I missing here?

All Replies (2)

Hey Trinittie, which version of Firefox are you at? And where do you download Firefox from?

I downloaded Firefox directly from the Firefox website onto my laptop. I am using the latest version, which I just reinstalled today. It is version 151.0 file version 151.0.0.2151.0.0.275 installed today 5/1926 @ 12:37 pm EST

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.