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firefox e-mail not working

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barbjackthompson
barbjackthompson

I'm 84 and know little about computers - when I try to get into e-mail it says "program running but not responding" How do I correct this? Please help. Since I can't open my e-mails you can't reach me. Phone: [edited phone# from public community support forum]

I'm 84 and know little about computers - when I try to get into e-mail it says "program running but not responding" How do I correct this? Please help. Since I can't open my e-mails you can't reach me. Phone: [edited phone# from public community support forum]

Okulungisiwe ngu James

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James
James
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Firefox is a web browser and not a email client as the only way you can view email in Firefox is by the webmail site for the email service.

If you meant the email client Thunderbird then there is a reply in your first thread at https://support.mozilla.org/en-US/questions/1549467