I-Firefox Community Forum

Hi Mozilla team! I have a problem which started happening recently, or at least I didn't realize it before. I went through all the articles, tried adjusting density in Customize Toolbar, went through all the settings with systematic approach with ChatGPT, some things in about:config and even tried adding userChrome.css in profile folder but nothing helped.

The problem is that I have PC with dual screen setup, one is 1440p, 125% zoom in windows settings (main) and 1080p, 100% zoom in Windows settings (secondary). When I change both screens to same zoom, everything is fine, but when it's set up like this, on secondary monitor (1080p one) tabs in open browser don't reach top of the screen, in fullscreen mode, that is, I need to move mouse downwards if I want to middle click open new tab or close old one or even simply move between tabs. It's like, it doesn't reach top of the screen for few pixels - it has a ghost gap.

I don't have this problem in any other browser, tried Chrome, Edge... I would like to continue using Mozilla, but this is bothering me. Could you please consider fixing it in some of future releases?

Thank you in advance!

This is the message I get when I try to access my Bookmarks: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I have already tried to find out from Microsoft if their latest reinstallation of Office Professional could have caused the problem. They say they have nothing to do with Firefox. How can I get my Bookmarks and History back?

As a senior why is my FireFox changing I dont know how to get it back to what it use to look like all my book marks are not here on my desktop

I am not a tec person I just want the same as it was!

Please help I have bills to pay

Not long ago I was able to enter "manage data" in setting's search window to then manage specific cookies. Is this no longer possible? If it is, where's that setting located?

FF ver 145.0 (64-bit)

Thank you,

jim

When I am on a website that I want to save to my bookmarks, I click on the asterisk at the top right of the website, select a folder from the bookmarks menu and click on "Save". This used to add the required website to the bottom of the selected bookmark folder so that I could easily use it again at a later date. This no longer works. I go through the procedure but the website does not appear in the bookmark folder. I have seen related questions and answers but not exactly the same and would be grateful for any assistance.

I recently noticed that even though I have been closing firefox with several tabs open on my windows 11 laptop, upon closing firefox, all the tabs are getting closed. I checked if open tabs from previous sessions is on or not in settings and it is. I again checked several times by opening newer tabs and closing firefox to see if the old tabs are still open and they never are. This is a very annoying problem for me as I keep a lot of tabs open and switch between them and often need the same tabs again even after closing firefox temporarily. Is there a way I can fix this issue?

The mailto option for AOL Mail does not produce the correct URL -- it simply opens AOL email but does not create a new mail with the subject link I wish to send like other mail programs. Can this be sent to support to correct please?

Note that I have tried to correct the URL command but have been blocked at all suggest modification points.

Hello, I'm using Gitlab. When I open a file, then click to the "copy file contents" button, it copies but even the file designed and filled one under the other, the copied content is side by side. When I do the same thing in Chrome, there is no problem. Could you please fix this? Yours faithfully.

Hi, there.

After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "about:profiles", ALL FILES in the Root Directory of my old, default profile have the same date as the update, or after. Not a single file is older than that and all my history and bookmarks are gone. The option "Restore Previous Session" was not shown after the update.

PLEASE HELP!!

Thank you.

PS: This happened on a Macbook Pro. All other profiles are the same as they were before the update, having kept all history and bookmarks.

After trying suggested "fixes" still unable to get bookmarks restored on my Firefox account, and can't add any new ones either. Should I reinstall Firefox?

Moderator note: This question has been edited to correct the formatting.

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also become green. These are only happening in integrated mode. If I use hybrid graphics mode all works good. I attached the about:support page and about:config page.

about:config page link about:support page

These files are taken in integrated graphics mode.

I keep getting sporadic crashes, and sometimes a tab crash (particularly on maps.google.com). I have the latest updates to all my software. What can I do to help prevent these crashes? Here is my latest crash report: AdapterDeviceID: 0x2786 AdapterDriverVendor: mesa/zink AdapterDriverVersion: 25.2.7.0 AdapterVendorID: 0x10de AvailablePageFile: 8801103872 AvailablePhysicalMemory: 19833294848 AvailableSwapMemory: 4294963200 AvailableVirtualMemory: 28575019008 BackgroundTaskMode: 0 BuildID: 20251118134602 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1763533596 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: kde EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 2 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1763527586 IsWayland: 1 LastInteractionDuration: 11 LastStartupWasCrash: 0 LinuxMemoryPSI: 0,0,0,6,0,0,0,6 LinuxUnderMemoryPressure: 0 NimbusEnrollments: 1-callout-contextual-chatbot-suggestion-treatment-a-tab-switching-copy-rollout:treatment-a-tab-switching-copy,account-adoption-callout-passwords-global-rollout:treatment-e,account-adoption-pxi-menu-rollout-v2:treatment-a,address-autofill-desktop-pref-release-rollout:enable-address-autofill,ai-chatbot-page-summarization-mvp-treatment-a-callout-badge-rollout-v2:treatment-a-callout-badge,context-id-rotation-every-3-days:control,deprecate-ipaddrany-rollout-for-release:control,desktop-release-rollout-show-relay-to-all-browsers-next-sign-up-modal-cta:next-sign-up-modal-cta,disable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry:control,downsample-uptakeremotecontent-events:control,enable-newtab-telemetry-by-time-zone-offset:branch,enable-nimbus-unenrollment-synchronization:control,encrypted-client-hello-fallback-mechanism:control,enforce-crlite-results-and-limit-use-of-ocsp-rollout:enforce,etp-strict-message-release:control,fast-udp-for-firefox-treatment-fast-udp-release-rollout:treatment-fast-udp,fox-doodle-multi-action-cta-2025-rollout:treatment-a,fx-accounts-ping-release-rollout-2:control,link-previews-all-channel-rollout-with-onboarding:long-press-preview,link-previews-all-channel-rollout-without-onboarding:long-press-preview,long-term-holdback-2025h1-growth-desktop:delivery,mozilla-vpn-in-private-browsing-treatment-d-rollout-en-only:treatment-d,multiple-profile-switching-rollout-v2:treatment-a-multi-profiles,new-tab-145120251009134757-to-release:rollout,ohttp-merino-content-recs-rollout:enable-ohttp,pdf-annotations-highlight-treatment-b-rollout:treatment-b,pin-frequently-used-websites-143-promo-rollout-all-locales:rollout-branch,product-insight-telemetry-via-server-knobs-rollout-release:control-rollout,refactor-new-tab-telemetry-rollout:treatment,relay-integration-into-firefox-118-release-for-all-fxa-and-autofill-users:enable-relay-integration,roll-out-expanded-sign-in-pxi-toolbar-button-wcallout-signed-out:sign-in-with-call-out,sections-rollout-us:sections,smart-tab-groups-rollout-beta:smart-tab-groups,store-new-tab-content-interactions-locally:store-events,unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133:control,visual-card-updates:updated,visual-search-rollout:google-lens-rollout,windows-ui-automation-release-rollout:rollout Notes: Arch LinuxFP(D10-L1000-W0000000-T01) WR? 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