Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't download or attach file in Firefox

  • 2 uphendule
  • 0 zinale nkinga
  • 175 views
  • Igcine ukuphendulwa ngu eugene_s
  • Kusonjululiwe

eugene_s
eugene_s

Firefox 135.0 (64-bit) on Ubuntu 22.04.5. When trying to save any file (download, save image etc.) or trying to attach a file (in web-based gmail client or WhatsApp web client) nothing happens. Tried to refresh, switch off all extensions, clear download history - nothing helped. Chrome works on the same machine like a charm...

Do you have any suggestions?

Thank you

Firefox 135.0 (64-bit) on Ubuntu 22.04.5. When trying to save any file (download, save image etc.) or trying to attach a file (in web-based gmail client or WhatsApp web client) nothing happens. Tried to refresh, switch off all extensions, clear download history - nothing helped. Chrome works on the same machine like a charm... Do you have any suggestions? Thank you

Isisombululo esikhethiwe

Okay, this one worked:

`sudo apt install xdg-desktop-portal-gnome`

This was Ubuntu-related problem

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

SuMo Bot
SuMo Bot

I'm able to attach a file with images that I'm sending to my insurance company with no issue. see screenshot Show the issue. Post screenshots showing the error.

eugene_s
eugene_s Umnikazi wombuzo

Isisombululo Esikhethiwe

Okay, this one worked:

`sudo apt install xdg-desktop-portal-gnome`

This was Ubuntu-related problem