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4K Camera is super blurry only in Firefox

henning18
henning18
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I just bought a new logitech brio pro 4k and tested it with google meets in Firefox. The problem is that Firefox seems not to pick up the 4K camera and runs with minimum settins.

I don't have the issue with Facetime or with Google Meets on Chrome. Just Firefox gives me a blurry camera image.

How can this be fixed? I am using this question in lack of a proper way to file a bug report with Firefox.

Thanks

I just bought a new logitech brio pro 4k and tested it with google meets in Firefox. The problem is that Firefox seems not to pick up the 4K camera and runs with minimum settins. I don't have the issue with Facetime or with Google Meets on Chrome. Just Firefox gives me a blurry camera image. How can this be fixed? I am using this question in lack of a proper way to file a bug report with Firefox. Thanks

All Replies (2)

markwarner22
markwarner22
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Did you install the software for the camera and read the set up instructions.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Could you compare Zoom (https://zoom.us/test) and see whether it has the same issue? (Decline the popup and join in browser.)

That could be helpful in assessing whether it is specific to Google Meet.