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sync problem

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eb.movahhed58
eb.movahhed58

hi I reinstalled my windows recently. before that , i made sure im singed in with this email address to protect my passwords with firefox sync. (eb.movahhed58@gmail.com)

after installing the new firefox , i figured my passwords are gone and they werent restored from my account.

i received welcome e-mail when i successfully create an mozilla accunt couple of days ago. please assist me !!

hi I reinstalled my windows recently. before that , i made sure im singed in with this email address to protect my passwords with firefox sync. (eb.movahhed58@gmail.com) after installing the new firefox , i figured my passwords are gone and they werent restored from my account. i received welcome e-mail when i successfully create an mozilla accunt couple of days ago. please assist me !!

All Replies (2)

SuMo Bot
SuMo Bot

Sorry, but sync is not a back-up service. https://support.mozilla.org/en-US/forums/contributors/707681#post-86895

SuMo Bot
SuMo Bot

If your data is not on another device, then it's game over.