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Secure connection failed

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  • Igcine ukuphendulwa ngu cor-el

geoffrey.collinge
geoffrey.collinge

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" message?

I managed to load the same web page by using Chrome.

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" message? I managed to load the same web page by using Chrome.

All Replies (7)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

What security software are you running? Windows home or pro? Maybe this --> https://support.mozilla.org/en-US/questions/1444114

Okulungisiwe ngu jonzn4SUSE

geoffrey.collinge
geoffrey.collinge Umnikazi wombuzo

OS Name Microsoft Windows 10 Pro

ThePillenwerfer
ThePillenwerfer

Just opened fine for me in Sheffield. I'm on Debian though so it could well be Windows thing.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

geoffrey.collinge said
OS Name Microsoft Windows 10 Pro

Try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 What security software are you running?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

thepillenwerfer said
Just opened fine for me in Sheffield. I'm on Debian though so it could well be Windows thing.

Debian... help this guy. https://support.mozilla.org/en-US/questions/1461330

cor-el
cor-el

You can check the connection settings and check for possible issues with a Proxy or VPN service.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a Proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

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