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Secure connection failed in version 37.0.1 but works in all other browsers and firefox 36

Kuphostiwe

https://mail.twcbc.com/ will not load. The is Time Warner's business class web email.

The specific message is: Secure Connection Failed

The connection to mail.twcbc.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This page loads in IE 11 with all recent patches, and in Chrome. Also it will load in Firefox 35 and 36. This issue is specific to 37.0.1

https://mail.twcbc.com/ will not load. The is Time Warner's business class web email. The specific message is: Secure Connection Failed The connection to mail.twcbc.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. This page loads in IE 11 with all recent patches, and in Chrome. Also it will load in Firefox 35 and 36. This issue is specific to 37.0.1

Eminye Imininingwane Yohlelo

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0

Eminye Imininingwane

cor-el
  • Top 10 Contributor
  • Moderator
17564 izisombululo 158859 izimpendulo
Kuphostiwe

The website may try to fallback to TLS 1.0 in a way that is no longer allowed in current releases. It also uses a weak cipher suite that is not considered safe.

  • Connection Encrypted (TLS_RSA_WITH_AES_128_CBC_SHA, 128 bit keys, TLS 1.0)

You can open the about:config page via the location/address bar and use its search bar to locate this pref:

  • security.tls.insecure_fallback_hosts

You can double-click the line to modify the pref and add the domain to this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). You should only see domains separated by a comma in the value column.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

The website may try to fallback to TLS 1.0 in a way that is no longer allowed in current releases. It also uses a weak cipher suite that is not considered safe. *Connection Encrypted (TLS_RSA_WITH_AES_128_CBC_SHA, 128 bit keys, TLS 1.0) You can open the <b>about:config</b> page via the location/address bar and use its search bar to locate this pref: *security.tls.insecure_fallback_hosts You can double-click the line to modify the pref and add the domain to this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). You should only see domains separated by a comma in the value column. You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I'll be careful" to continue. *http://kb.mozillazine.org/about:config

Okulungisiwe ngu cor-el

Umnikazi wombuzo

cor-el said

The website may try to fallback to TLS 1.0 in a way that is no longer allowed in current releases. It also uses a weak cipher suite that is not considered safe.
  • Connection Encrypted (TLS_RSA_WITH_AES_128_CBC_SHA, 128 bit keys, TLS 1.0)
You can open the about:config page via the location/address bar and use its search bar to locate this pref:
  • security.tls.insecure_fallback_hosts
You can double-click the line to modify the pref and add the domain to this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). You should only see domains separated by a comma in the value column.

Sorry, unless I'm putting it in the wrong place

I did try both just the domain, the full URL. same result

''cor-el [[#answer-715277|said]]'' <blockquote> The website may try to fallback to TLS 1.0 in a way that is no longer allowed in current releases. It also uses a weak cipher suite that is not considered safe. *Connection Encrypted (TLS_RSA_WITH_AES_128_CBC_SHA, 128 bit keys, TLS 1.0) You can open the <b>about:config</b> page via the location/address bar and use its search bar to locate this pref: *security.tls.insecure_fallback_hosts You can double-click the line to modify the pref and add the domain to this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). You should only see domains separated by a comma in the value column. </blockquote> Sorry, unless I'm putting it in the wrong place I did try both just the domain, the full URL. same result
cor-el
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17564 izisombululo 158859 izimpendulo
Kuphostiwe

You need the full domain: mail.twcbc.com

You need the full domain: <b>mail<i></i>.twcbc<i></i>.com</b>

Umnikazi wombuzo

cor-el said

You need the full domain: mail.twcbc.com

Thank you, that fixes it.

''cor-el [[#answer-715299|said]]'' <blockquote> You need the full domain: <b>mail<i></i>.twcbc<i></i>.com</b> </blockquote> Thank you, that fixes it.
cor-el
  • Top 10 Contributor
  • Moderator
17564 izisombululo 158859 izimpendulo
Kuphostiwe

You're welcome

You're welcome