Gear symbols in the Extension Panel are missing.
Hi; The gear symbols that were next to the extension in the Extension Panel, are no longer there. In the recent past, clicking on the gear symbol by the extension, enabled me to pin it to the tool bar. How do I get that function back? Thank you, Nick M. mr.nick@myyahoo.com
Okulungisiwe ngu mr.nick
All Replies (3)
Extension may not work by default in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).
Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.
You can try "Clear the startup cache..." via the "Help -> More Troubleshooting Information" (about:support) page.
You can check for problems with the extension registry files in the profile folder.
Try to reset the extensions registry and rename extensions.json (extensionsOLD.json) and rename/remove compatibility.ini in the Firefox profile folder with Firefox closed.
New files will be created when required.
See "corrupt extension files":
You can check for possible updates in case of issues.
- click the cog icon (left of the Search bar) on the about:addons page to "Check for updates"
You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).
- Help -> More Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data