Drift chatbot is not working on Firefox Private browser
Getting drift.api undefined error on private browser.
All Replies (8)
Yes, The issue is still there in Troubleshoot Mode
Yes, It works fine on non-private window . Here's a site link: https://www.egnyte.com/ Click on "Get Demo" Button on the navigation bar
It works for me with Tracking Protection disabled. Private windows block tracking content by default.
Can we do something from our codebase and fix this issue?
The tracking list is supplied by Disconnect, you can submit an appeal using the form at the bottom of their website: