Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can no longer view YouTube videos while in Firefox browser

  • 2 uphendule
  • 6 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu timjurek

timjurek
timjurek
more options

I can no longer view YouTube videos in Firefox browser because they think I have some kind of add blocker installed. I have never installed such a thing and have no idea how to fix what they are demanding I must fix in order to continue with YouTube in the FireFox browser. In the mean time I have to use some other unfamiliar browser just for YouTube. It appears that some kind of incompatibility has evolved in the recent two or three weeks between Firefox and YouTube.

I can no longer view YouTube videos in Firefox browser because they think I have some kind of add blocker installed. I have never installed such a thing and have no idea how to fix what they are demanding I must fix in order to continue with YouTube in the FireFox browser. In the mean time I have to use some other unfamiliar browser just for YouTube. It appears that some kind of incompatibility has evolved in the recent two or three weeks between Firefox and YouTube.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Try clearing site cookies, disabling Tracking Protection and disabling your extensions.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

zeroknight
zeroknight
more options

Isisombululo Esikhethiwe

Try clearing site cookies, disabling Tracking Protection and disabling your extensions.

timjurek
timjurek Umnikazi wombuzo
more options

Thank you for the prompt reply.

At the time I sent notice to Mozilla Support I also notified YouTube that I didn't have any sort of add blocker that their system was apparently detecting and therefore could not identify what they wanted me to disable. A little later I shut down the computer and turned it back on to find that access to videos had been restored without those pop up directives to disable the non existent add blocker.

Your recommended solutions were interesting reading and may one day be useful to me so thanks again for that.