Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I lost my Old sync

  • 1 baphendule
  • 0 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu cor-el

more options

Today i setup my pc & after login my firefox ID i gont get sync anything. Please help me how can i get back my old data?

Today i setup my pc & after login my firefox ID i gont get sync anything. Please help me how can i get back my old data?

All Replies (1)

more options

Did you possibly reset the password of the Sync account because you forgot the password?

Resetting the password for the Firefox Account because you do not remember the password will remove all data stored on the Sync server because this password is used to encrypt your data before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.

Keep in mind that Sync isn't designed to be used as a backup, but merely is meant to sync data between connected devices. Best is always to backup your personal data locally.