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HTML5

  • 5 uphendule
  • 0 zinale nkinga
  • 21 views
  • Igcine ukuphendulwa ngu James

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Good evening Community,

I have a prolem with my firefox browser since about 3 weeks. So I hope somebody around here can help me with that. Somehow it occurred that HTML5 videos need very long to load. Sometimes it even shows me the message that I should restart the browser. I really cant find the problem. I have the newest version: 109.0.1 (64-Bit) I deletet the cache. I also didnt install any Plugins or addons. Since the problem occured.

I tried other Browsers on my Computer and it works just fine. By the way I also have a pretty new Computer, the specs are fine.

The only thing I didnt try, is to reinstall Firefox. Because i have a couple of tasks opened which I dont want to lose or put in booksmarks. But that also cant be the problem. Because I always had around 10-20 tasks opened in the past.

I hope somebody can help me or had the same problem and knows how to fix it.

Sorry for my bad englisch.

Nice regards. BS

Good evening Community, I have a prolem with my firefox browser since about 3 weeks. So I hope somebody around here can help me with that. Somehow it occurred that HTML5 videos need very long to load. Sometimes it even shows me the message that I should restart the browser. I really cant find the problem. I have the newest version: 109.0.1 (64-Bit) I deletet the cache. I also didnt install any Plugins or addons. Since the problem occured. I tried other Browsers on my Computer and it works just fine. By the way I also have a pretty new Computer, the specs are fine. The only thing I didnt try, is to reinstall Firefox. Because i have a couple of tasks opened which I dont want to lose or put in booksmarks. But that also cant be the problem. Because I always had around 10-20 tasks opened in the past. I hope somebody can help me or had the same problem and knows how to fix it. Sorry for my bad englisch. Nice regards. BS

All Replies (5)

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What site is this and screenshot of the issue?

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thank you for your answer. Just a example. I tried it on several Websites that use html5.

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oh and it says I should restart the device. but the video starts then after a little bit.

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d.schwedes said

thank you for your answer. Just a example. I tried it on several Websites that use html5.

Since it appears you are not in say North America, its possible you may have a N edition of Windows 10. If so then you may not have the Media Feature Pack installed as it supplies necessary codecs used by the HTML5 players used for video, audio and games. Videos on some sites like Youtube may still work if it is not recently uploaded or live stream videos for example.

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows