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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Locked out of dev account because of 2FA

  • 2 uphendule
  • 1 inale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu dacehunter

dacehunter
dacehunter
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Hi,

I seem to be unable to log in to my developer account which I use to deploy our add-on. It says I need to find a code in my authenticator app but I do not have mozilla in my authenticator app and I cannot find my recovery codes. (I'm not sure where I put them but apparently all my notes except one just disappeared on my old laptop).

Is there any way I can recover this account so that I can use it to deploy our add-on.

The account is [email edited from public] @momentumdash.com

Cheers, Dace

Hi, I seem to be unable to log in to my developer account which I use to deploy our add-on. It says I need to find a code in my authenticator app but I do not have mozilla in my authenticator app and I cannot find my recovery codes. (I'm not sure where I put them but apparently all my notes except one just disappeared on my old laptop). Is there any way I can recover this account so that I can use it to deploy our add-on. The account is [email edited from public] @momentumdash.com Cheers, Dace

Okulungisiwe ngu James

Isisombululo esikhethiwe

Seems like I will have to make a new account. Thanks folks

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
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Maybe try to ask advice at the Mozilla Discourse Add-ons forum.

dacehunter
dacehunter Umnikazi wombuzo
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Isisombululo Esikhethiwe

Seems like I will have to make a new account. Thanks folks