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Firefox will not save passwords

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I currently have FF 90.0 (64 bit). Three updates ago (several weeks) all my passwords disappeared. They are not in another profile. I can't save any passwords either. How can I fix this? Thanks

Jim

All Replies (4)

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Are you using a password add-on or program?


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Helpful?

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That didn't work. Any other ideas? Thanks

Helpful?

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Did anything happen to your profile? Any kind of data coruption?

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .


Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Helpful?

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I assume something was corrupted when FF automatically updated, but there is no way to tell. Everything else works. I have my bookmarks. There is no other profile. I tried using troubleshooting mode, but it didn't work.

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