X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox account sign in does not prompt for login. Screen freezes.

Kuphostiwe

Unable to complete the Firefox sign in. Form does not display completely.

Unable to complete the Firefox sign in. Form does not display completely.

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4246 izisombululo 59390 izimpendulo
Kuphostiwe

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

Make sure you are not blocking content. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? --------------- One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: [https://support.mozilla.org/en-US/kb/tracking-protection Tracking Protection] {web link}

Umnikazi wombuzo

Same in safe mode. No content blocking either.

Thanks!

Same in safe mode. No content blocking either. Thanks!
FredMcD
  • Top 10 Contributor
4246 izisombululo 59390 izimpendulo
Kuphostiwe

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link}

Umnikazi wombuzo

This is a new account on Windows 10.

One thing, Firefox reports the

https://accounts.firefox.com/signin?service=sync&context=fx_desktop_v3&entrypoint=menupanel

is not secure. Perhaps that is blocking access. I can access the sight with Edge and Chrome.

This is a new account on Windows 10. One thing, Firefox reports the https://accounts.firefox.com/signin?service=sync&context=fx_desktop_v3&entrypoint=menupanel is not secure. Perhaps that is blocking access. I can access the sight with Edge and Chrome.
FredMcD
  • Top 10 Contributor
4246 izisombululo 59390 izimpendulo
Kuphostiwe

Please explain the problem in detail. What happens? What is the exact error messages?

Please explain the problem in detail. What happens? What is the exact error messages?

Umnikazi wombuzo

I've attached Site Information from Firefox at the URL where I try to supply my account credentials.

Can I supply anything else?


Thanks, Tom

I've attached Site Information from Firefox at the URL where I try to supply my account credentials. Can I supply anything else? Thanks, Tom
FredMcD
  • Top 10 Contributor
4246 izisombululo 59390 izimpendulo
Kuphostiwe

I called for more help.

I called for more help.