Please Unblock my account
Hello there, I recently migrated my mailbox - and seems like I forgot to create my firefox email alias. Can you please unlocked it.
Thank you, Matthias
.exited out email
Okulungisiwe
All Replies (4)
Which account?
Account for this support forum? You posted here from a new SUMO account. You will need to login to the old account. Click your name at the top of a forum page and use Edit Profile. Then use the Change button next to email. Or a Firefox Account for Mozilla Services? https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts But you'll need access to the old email account to be able to add a 2nd email address.
Hello he-edmeister,
ohh, sorry. Firefox Sync. I tried to logon with wrong password - this seems to have locked my account.
Thanks, Matthias
Hello again,
Sorry, I didnt forgot the passwort - I just forgot to create the Firefox Alias during my mailbox migration. Now as I tried to logon, the confirmation email didnt reached me - and the non delivery notification seems to have blocked my account.
I created the Alias now - but get the promt to contact support to unlock it.
Thanks in advance, Matthias
Hello,
Please ignore - I just noticed that I used the wrong email address. Can you please delete this thread / or at least the email adaddress?
Thanks and sorry, Matthias