Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

embedded video won't play on mac

  • 3 uphendule
  • 2 zinale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu cd1515
  • Okugcinwe kunqolobane

cd1515
cd1515

i just see a black box and nothing happens when i click it

i just see a black box and nothing happens when i click it
Ama-screenshot ananyekiwe

All Replies (3)

Southern Style
Southern Style

In FF browser click on Tools, then Add-ons, go to plugins, find OpenH264 Video Codec..., in drop down window click on "Never Activate" and then click Options and turn "off" automatic updates.

Let me know if this helps.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
cd1515
cd1515 Umnikazi wombuzo

cd1515 said

i just see a black box and nothing happens when i click it

thanks to southern style and cor-el for the suggested fixes but neither one worked. same issue remains.