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技術支援討論區

On Amex web site, can not down load my current transactions. Work fine with IE.

已張貼

I can view my current transactions, but the download tab does not work. I call Amex and they are aware of the problem and said it was a FireFox problem to fix. IE work fine.

I can view my current transactions, but the download tab does not work. I call Amex and they are aware of the problem and said it was a FireFox problem to fix. IE work fine.

被選擇的解決方法

Ok thank you. Can I just get you send me a private message so I can place your email address on the bug. Thanks

從原來的回覆中察看解決方案 0

額外的系統細節

受影響的站台

https://www.americanexpress.com/

已安裝的外掛程式

  • Shockwave Flash 11.2 r202
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • GEPlugin
  • Picasa plugin
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NPWLPG
  • np-mswmp

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

更多資訊

Andrew
  • Moderator
326 個解決方法 4110 個答案

Since it is a firefox problem our team should be in the know about if not already. I will file a bug for you. But first is there an error message that goes with it or what happens when you try to click on the download tab. Thanks!

Since it is a firefox problem our team should be in the know about if not already. I will file a bug for you. But first is there an error message that goes with it or what happens when you try to click on the download tab. Thanks!

提出問題者

No error Msg, Download does not work.

No error Msg, Download does not work.
Andrew
  • Moderator
326 個解決方法 4110 個答案

選擇的解決方法

Ok thank you. Can I just get you send me a private message so I can place your email address on the bug. Thanks

Ok thank you. Can I just get you send me a private message so I can place your email address on the bug. Thanks