Need to cancel subscription due to death
Please cancel my Mozilla VPN subscription...My husband is deceased and this service is no longer needed...please help. The email connected to this account is [redacted] @gmail.com...
[redacted], or [redacted phone# from public] Michele
由 James 於 修改
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If you have access to the Mozilla Account that is tied to the Mozilla VPN subscription then see https://support.mozilla.org/en-US/kb/how-do-i-cancel-my-subscription-mozilla-vpn and below.
Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.
I will PM a staff that may also be able to help though it may take a few or more days to respond in thread since this is Friday.