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Two step authetification

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  • 0 有這個問題
  • 8 次檢視
  • 最近回覆由 cor-el

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I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but it still requires a code. Sometimes it says it is sending a code to my email address. It does not. I ask it to resend code but it never does. I am logged into Firefox on my computer, is there a way to turn off the authenticator or otherwise solve this problem?

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but it still requires a code. Sometimes it says it is sending a code to my email address. It does not. I ask it to resend code but it never does. I am logged into Firefox on my computer, is there a way to turn off the authenticator or otherwise solve this problem?

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You might have to use your computer that your logged in from and turn off or check how your security settings are set to make sure something is set wrong here. I would say turn off 2FA it's not helpful and could lock you out and if it does the account will become a lost account.

有幫助嗎?

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有幫助嗎?

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