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Restore my data

  • 4 回覆
  • 1 有這個問題
  • 19 次檢視
  • 最近回覆由 Yash R

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Hello guys,

my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i forgot my password so i did reset it and when i signed in i didn't find any of my old account passwords or data at all and i do need help to restore these data

thx in advance

所有回覆 (4)

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FIrefox removes all of your data when you Reset your password. You can also check out this link: https://support.mozilla.org/en-US/questions/1295116

有幫助嗎?

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checking it out

由 blackghost989881 於 修改

有幫助嗎?

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so there's no way to recover it back ?

有幫助嗎?

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Most of the users don't generate a recovery key due to which their passwords can't be recovered. If you have generated one, you can recover it through this link:

https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

If you didn't generate a recovery key earlier, you might've recovered it as it saves the profile on the same Desktop. But as you switched to a new one, it may not be possible as it requires files from your old pc. If you can get those, you can recover them and here's the guide to it:

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_passwords

有幫助嗎?

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