搜尋 Mozilla 技術支援網站

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i opened an account at firefox i lost my saved pws, why?

  • 4 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 FredMcD

more options

when i opened an account at Firefox i lost my saved pws, now i cant see any pw but Firefox account in the firefox optiond

所有回覆 (4)

more options

Did you check the option to save logins?

more options

i use the option save logins since 5 years....my list was full of records.....

more options

What about the rest of your profile? settings, bookmarks . . .

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

Are you using any password add-ons or programs?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?