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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I get a message that helper application does not exist when I try to open a jpg or excel files as attachments. I have associated use windows live photo gallery

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  • Impendulo yokugqibela ngu Snicklefritz
  • Esonjuliweyo

Snicklefritz
Snicklefritz

I have gone to Tools, Options, Attachments and there are programs associated that should be able to open the files - Windows Live Photo gallery for JPG files and Microsoft Excel for excel files. I have to actually download and save the files and then open them. Is there a fix for this?

I have gone to Tools, Options, Attachments and there are programs associated that should be able to open the files - Windows Live Photo gallery for JPG files and Microsoft Excel for excel files. I have to actually download and save the files and then open them. Is there a fix for this?

Isisombulu esikhethiweyo

Go back and delete those associations and start again by opening one of those files. Thunderbird will recreate the entries based on your choices and they will then probably work.

Funda le mpendulo kwimeko leyo 👍 3

All Replies (2)

Matt
Matt
  • Top 25 Contributor

Isisombululo esiKhethiweyo

Go back and delete those associations and start again by opening one of those files. Thunderbird will recreate the entries based on your choices and they will then probably work.

Snicklefritz
Snicklefritz Umnini wombuzo

Thanks, Matt, I did as you suggested and now it works!