
every time i try to update adobe shockwave i get a cannot configure messege
when i run the add - on manager check to see if your plug-ins are outdated --- it tells me i need to update adobe shockwave--- i go through the steps to download and it gives me an error Host cannot configure--- i have a gateway pc with windows 8 that will not update to windows 8.1 is there anything you can do to help?
when i run the add - on manager check to see if your plug-ins are outdated --- it tells me i need to update adobe shockwave--- i go through the steps to download and it gives me an error Host cannot configure--- i have a gateway pc with windows 8 that will not update to windows 8.1 is there anything you can do to help?
All Replies (1)
Perform a clean installation of Flash Player as follows.
- From the following page, save the uninstaller somewhere handy, like the desktop.
- From the following page, save the installer for other browsers. If you also use Flash Player in Internet Explorer, also save the ActiveX version.
- Exit all applications.
- Run the uninstaller.
- In Windows Explorer, try to open the following folders. If they still exist, delete them manually.
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C:\Windows\system32\Macromed\Flash\
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C:\Windows\SysWOW64\Macromed\Flash\
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%AppData%\Adobe\Flash Player\
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%AppData%\Macromedia\Flash Player\
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- Restart your computer.
- Run the installer for other browsers.
- Run the ActiveX installer if you downloaded it.