Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

We’ve made the tough decision to shut down Monitor Plus on December 17, 2025. This means the data broker scan and automated removal service will no longer be available for Monitor Plus and Privacy Protection Plan customers. For more information, see the article Monitor Plus is shutting down – what you need to know.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

software update failed message when starting firefox

  • 1 phendula
  • 27 inale ngxaki
  • 35 views
  • Impendulo yokugqibela ngu Andrew

redrebel80
redrebel80
more options

When I start firefox I get an Software Update Failed message. that says the update could not be installed. please make sure there are no other copies of firefox running on your computer, and then restart. This is the only copy I have running and when i restart i get the same message.

When I start firefox I get an Software Update Failed message. that says the update could not be installed. please make sure there are no other copies of firefox running on your computer, and then restart. This is the only copy I have running and when i restart i get the same message.

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Please see How to fix the Update Failed error message when updating Firefox