Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've deleted a profile, but lost all bookmarks etc. how can i 'undelete' them please?

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu cor-el

more options

Hi, i had trouble loading one website, so following the 'help' pages, I created a new profile to try and open the site there. (didn't work), so I deleted the new profile, and ONLY had that profile highlighted in profile manager, and now all my bookmarks etc on my other profile are deleted. can i 'go back in time' and restore the apparently deleted files? help please! and I still can't load the website!

Hi, i had trouble loading one website, so following the 'help' pages, I created a new profile to try and open the site there. (didn't work), so I deleted the new profile, and ONLY had that profile highlighted in profile manager, and now all my bookmarks etc on my other profile are deleted. can i 'go back in time' and restore the apparently deleted files? help please! and I still can't load the website!

All Replies (3)

more options

Take a look here:

http://kb.mozillazine.org/Recovering_a_missing_profile

I wish I helped you

thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

I think I've tried that to no avail. BTW, I didn't back up my bookmarks before the 'delete'.... Thanks

more options

You will have to use an undelete utility if you have to restore files if you have removed the profile folder. You can try Recuva

Best would be to try to restore a JSON backup in the bookmarkbackups folder.
Those JSON backups have a date in the name: bookmarks-2011-09-26.json