Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot import my CONTACTS from Win 7 folder to TB contacts folder

  • 3 iimpendulo
  • 0 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu Wayne Mery

johntc344
johntc344
more options

I run aPC with Win 7 (64 bit) and use TB 115.18.0 (64 bit) Supernova (esr) I have all my contacts in a folder on the HDD (data drive). However, I cannot find where TB stores its "contacts" folder. Nor how to import my contacts from the windows folder. I have tried to download a "contacts sidebar" from TB, but my ver. of TB is "not suitable" " " " " create a "contacts" folder to replace the "Starred" folder etc. (failed) and even created a "contacts" folder in the "Local Folders"(succeeded). However when I tried to drag and drop the files from windows toTB, it failed. 

There must be a simple way to to import contacts.

Can somebody help please. 

John
I run aPC with Win 7 (64 bit) and use TB 115.18.0 (64 bit) Supernova (esr) I have all my contacts in a folder on the HDD (data drive). However, I cannot find where TB stores its "contacts" folder. Nor how to import my contacts from the windows folder. I have tried to download a "contacts sidebar" from TB, but my ver. of TB is "not suitable" " " " " create a "contacts" folder to replace the "Starred" folder etc. (failed) and even created a "contacts" folder in the "Local Folders"(succeeded). However when I tried to drag and drop the files from windows toTB, it failed. There must be a simple way to to import contacts. Can somebody help please. John

All Replies (3)

Mapenzi
Mapenzi
  • Top 25 Contributor
more options

In the Thunderbird main window open the Address Book tab. In the AB sidebar panel scroll to the bottom where you see an "Import" button. Clicking this button will open the Address Book Import wizard which can import all sorts of address book formats (see images)

johntc344
johntc344 Umnini wombuzo
more options

Hi, 

   Many thanks for taking the time to help me, but  reading your instructions and observing your images, it seems that you are using a different version of TB to me. I'm using the (esr) version and don't use POP 3.

However you reply helped me to explore TB and to solve my problem, thank you. (I'm new to TB, so this exploration really helped me in quite a few ways.)

Wayne Mery
Wayne Mery
  • Top 10 Contributor
  • Moderator
more options

In the future, if you use support.mozilla.org, put in a search string for what you need, then pick "Help articles only" you will find useful articles. For example https://support.mozilla.org/en-US/kb/thunderbird-import

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.