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New account setup gets stuck on all our PCs

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  • Impendulo yokugqibela ngu zacwingfield

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Hello All, We've used Thunderbird for a long time now. We recently added a few more computers to the office.

When we try to add an email account via File>New>Email Account We fill in the two fields and click to proceed and the swirling circle just keeps going forever.

As a test we tried to add extra email accounts to our existing computers and the same thing happens.

All thunderbird versions are: 140.2.1esr (64-bit)

When i google this problem it suggests adjusting the firewalls or antivirus settings. It just seems strange that this problem would start all of a sudden.

thank you for any help. zac

Hello All, We've used Thunderbird for a long time now. We recently added a few more computers to the office. When we try to add an email account via File>New>Email Account We fill in the two fields and click to proceed and the swirling circle just keeps going forever. As a test we tried to add extra email accounts to our existing computers and the same thing happens. All thunderbird versions are: 140.2.1esr (64-bit) When i google this problem it suggests adjusting the firewalls or antivirus settings. It just seems strange that this problem would start all of a sudden. thank you for any help. zac

Isisombulu esikhethiweyo

Go to Settings , General , Account Hub, disable Create accounts in the New account hub.

Funda le mpendulo kwimeko leyo 👍 4

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Isisombululo esiKhethiweyo

Go to Settings , General , Account Hub, disable Create accounts in the New account hub.

Helpful?

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thank you

Helpful?

Buza umbuzo

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