User is authenticated but not connected after update
I'm getting the error when synchronising outlook email accounts that states "The current operation on 'Inbox' did not succeed. The mail server for account- Outlook responded: User is authenticated but not connected.
The email account was synching well until I updated recently to v128.4.4esr.
I searched around online and have tried the following suggestions: - network.dns.disableIPv6 -> true - delete outlook mail account and re-connect - clear startup cache
Isisombulu esikhethiweyo
I've resolved the issue by uninstalling thunderbird and re-installing it.
Thank you for your reply PavelkoT.
Funda le mpendulo kwimeko leyo 👍 0All Replies (2)
Did you talk about that with Outlook support? You should check and verify that your are using correct connection settings in TB.
Ilungisiwe ngu PavelkoT
Isisombululo esiKhethiweyo
I've resolved the issue by uninstalling thunderbird and re-installing it.
Thank you for your reply PavelkoT.
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